Business Continuity

Business continuity is the advance planning and preparation to ensure that a business has the capability to operate its critical functions during an emergency.

Events can include natural disasters, a pandemic, business crisis, workplace violence and threats, public disorder, local authority emergencies or any event that has the potential to cause disruption.

Business continuity covers the planning and preparation needed, and it identifies:

  • How to communicate with employees and stakeholders
  • How to ensure services or products can be provided
  • How long will it take for recovery
  • How to support employees
  • Capability of existing technology to help deal with the crisis
  • Workaround processes that may be needed
  • Documentation that needs to be put in place for dealing with a crisis
  • Interfaces with agencies and with the local authority
  • Exercises and drills that are needed to test contingency planning
  • Arrangements for media holding statements and media briefings
  • Controlling information systems during and after a crisis
  • Social media and its potential impact on the business

The Business Continuity Management (BCM) process involves the following steps:


The first step is to assess the potential for a crisis and to understand how a specific crisis may impact the business. A Business Impact Analysis (BIA) and threat risk assessment is the first stage in the planning process.

Business Recovery

This is where the planning starts. Informed by the risk assessment, business recovery planning considers critical business processes that need to be continued in any crisis. Recovery plans need to be developed to include temporary workarounds and other contingencies.

Information Technology Recovery

Plans and strategies need to be developed for the recovery of IT applications and systems.

Crisis Management

Crisis management plans need to be developed for each specific event that has the potential to impact the business. Different threats will need different solutions so it is important to consider each potential event and to plan accordingly.

If you have a need for a Business Continuity assessment, please get in contact.